Personalize Your Healthcare

Completing your Health Risk Assessment (HRA) is an important step for personalizing your healthcare. That means understanding any potential health risks you may have so you can receive the personal services you deserve.

Your HRA is also a great way to keep your health information up to date and make sure you have access to the right doctors and medications you may need to be healthy and stay healthy.

There is nothing more personal than your health.

You can complete your HRA online, right now. It’s easy!

Log into your secure member account, then click “My Health” and follow the instructions.

You can also complete your HRA by mail or phone:

Fill out the HRA form that came with your Health Net Welcome Kit. Then mail it back with the prepaid envelope included.

Call an Health Net Care Manager. Be sure to have your Member ID number handy.

1-800-275-4737; (TTY: 711):
- (HMO) Complete, Green, Gold Select, Healthy Heart, Ruby, Ruby Select
- (PPO) Violet

1-800-431-9007; (TTY: 711):
- (HMO) Sapphire, Sapphire Premier
- (HMO SNP) Amber I, Amber II, Amber II Premier, Jade

From October 1 to March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 to September 30, you can call us Monday through Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends and on federal holidays.

Fun Fact: You’ll earn rewards dollars through the My Health Pays^® reward program just for filling out your Medicare HRA. Visit the My Health Pays page to learn more.

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If you have questions please, contact Member Services.