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Health Net Medicare Advantage for California

Mailing Address:

Health Net Medicare Advantage for California
PO Box 10420
Van Nuys, CA 91410

Member Services:

  • 1-800-275-4737 (TTY: 711) - HMO Gold, Green, Healthy Heart and Ruby plans
    1-800-431-9007 (TTY: 711) - HMO Sapphire and HMO SNP plans
    1-833-502-8919 (TTY: 711) - North East Medical Services (NEMS) - HMO Sapphire Premiere II
  • From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.

Not yet a member?

  • 1-800-977-6738 (TTY: 711)
  • From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays.

Provider Services:

  • 1-800-275-4737 - HMO Gold, Green, Healthy Heart and Ruby plans
    1-800-431-9007 - HMO Sapphire and HMO SNP plans
  • From October 1 – March 31, you can call us 7 days a week from 8 a.m. to 8 p.m. From April 1 – September 30, you can call us Monday – Friday from 8 a.m. to 8 p.m. A messaging system is used after hours, weekends, and on federal holidays

Hello. Please fill out the form below to request more information about Health Net Medicare Advantage for California.


Directory Request

Best time to contact you:

Disclaimer: This form will send your message to Health Net as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Health Net through email, you accept associated risks. Health Net does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your PHI, please send us a message through the Secure Member or Provider portal.

Best time to contact you:

Disclaimer: This form will send your message to Health Net as an email. The email is not encrypted and is not transmitted in a secured format. By communicating with Health Net through email, you accept associated risks. Health Net does not accept responsibility or liability for any loss or damage arising from the use of email. To ensure the safety of your PHI, please send us a message through the Secure Member or Provider portal.